{"id":3260,"date":"2014-05-22T16:56:27","date_gmt":"2014-05-22T20:56:27","guid":{"rendered":"http:\/\/first2board.com\/carolinatravelgirl\/?p=3260"},"modified":"2016-02-14T11:18:22","modified_gmt":"2016-02-14T16:18:22","slug":"austrian-airlines-neverending-smiles-surprises","status":"publish","type":"post","link":"http:\/\/first2board.com\/carolinatravelgirl\/2014\/05\/22\/austrian-airlines-neverending-smiles-surprises\/","title":{"rendered":"Austrian Airlines – Neverending Smiles and Surprises !"},"content":{"rendered":"

Austrian Airlines \u2013 Full of Surprises\"aua_logo<\/a><\/h2>\n

In May, I was off to Hamburg for a get together with some other flying friends and I arranged to fly Austrian Airlines<\/strong><\/a> via Vienna.\u00a0 I had planned my trip to have a day in Vienna, fly to Hamburg, and then return to Vienna for a couple of days of sightseeing.<\/span><\/p>\n

As you may recall, my first trip on Austrian Airlines resulted in a little bit of disappointment when the Coffee Service for which they are well-known was not presented on my flight. When I reviewed the Austrian Business Class product and wrote \u2018Where\u2019s the Coffee?<\/strong>\u2019<\/em><\/a>, Austrian responded to my post via Twitter apologizing for my disappointment. Not thinking much more of that, a few weeks later, I received a message via Twitter requesting my address. A few weeks after that, I was surprised to no end to receive an entire coffee service from Austrian Not only did they send the coffee service, there was a lovely note from Bernd Hartweger, Vice President of the Product and Marketing Division of the Austrian Airlines Group, together with a video featuring Petra, one of Austrian\u2019s stellar flight attendants, demonstrating step by step how to create the perfect Viennese coffee (Austrian Airlines Delivers a Smile<\/em><\/a><\/strong>).<\/span><\/p>\n

Shortly after I booked my ticket, I contacted Austrian via Twitter to let them know I would once again be flying with them and added teasingly that I certainly hoped there would be coffee service on my\u00a0flight! Later I contacted them about not having a seat assignment and they assured me that all would be well when I checked in for my flight in Washington.<\/span> As I boarded my flight – OS 94 – at Washington Dulles, and made my way towards my seat the first thing I noticed was…<\/span><\/p>\n

\"Austrian

Austrian Seat Surprise<\/span><\/p><\/div>\n

And standing beside my seat was Petra \u2013 the flight attendant who was the star of the coffee making video! Oh my gosh! I just could not believe it! \u00a0We both started laughing and hugging each other – it was such a magic moment!<\/p>\n

\"Surprise!

Surprise! It’s Petra!<\/span><\/p><\/div>\n

My seat on the plane was, as always, just perfect…<\/span><\/p>\n

\"Austrian

Austrian Business Seat<\/span><\/p><\/div>\n

After settling in, it took me a little while to become accustomed to the new IFE control\u2026but I loved the massage function!<\/span><\/p>\n

\"Austrian

Austrian IFE and Seat Control<\/span><\/p><\/div>\n

\"Business<\/a>

Business Seat Power Port and Reading Lamp<\/p><\/div>\n

On board Austrian\u2019s long-haul flights, a qualified chef from Austrian\u2019s catering partner DO & CO<\/strong> accompanies the crew, takes the passengers\u2019 orders and also serves the freshly prepared meals.\u00a0Dinner was delicious! For my\u00a0starter I chose the\u00a0Prawns with eggplant puree…<\/span><\/p>\n

\"Austrian

\u00a0Starter -Marinated Prawns with Eggplant Puree<\/span><\/p><\/div>\n

For the main course I selected\u00a0the Grilled Monk Fish. \u00a0I know that often people say they never order fish on a plane, but I honestly have never been disappointed when I do.<\/span><\/p>\n

\"Grilled

Grilled Monk Fish, Fried Potatoes Lentils and Spinach<\/span><\/p><\/div>\n

And for dessert, a choice from the Dessert Trolley…<\/span><\/p>\n

\"Dessert

Dessert Trolley<\/span><\/p><\/div>\n

And, of course, this was followed by a cup of their special coffee, Maria Theresia<\/em> – a black coffee with orange liqueur (and I had mine topped with whipped cream)… (Business Class passengers\u00a0are fortunate to be offered a unique coffee house service\u00a0of\u00a0different Austrian coffee\u00a0specialties).<\/span><\/p>\n

\"

Maria Theresia – Black coffee and Orange Liqueur<\/span><\/p><\/div>\n

I always sleep like a baby on Austrian Airlines flights and I believe one of the reasons is its bedding. I absolutely love the duvet that they use. It is light but provides just enough warmth during the night. \u00a0The neat thing is that they are available for purchase!<\/span><\/p>\n

\"Comforter\"

Comforter<\/span><\/p><\/div>\n

After a great six hours’ sleep, I was treated to a wonderful breakfast… and, of course, another cup of their delicious coffee (with extra whipped cream)…<\/span><\/p>\n

\"<\/a>

Egg Omlette with Bacon, Fruit and Fresh Bread<\/p><\/div>\n

So once again, I was absolutely blown away by the service and thoughtfulness of Austrian Airlines. \u00a0Petra shared with me that she had been contacted about six weeks\u00a0before my flight and asked if she would like to arrange her schedule to be on board. \u00a0I am so happy that she said yes!<\/span> And even if it means a detour through Vienna (which isn’t necessarily a bad thing), I believe Austrian has become my ‘go-to’ airline for flights to Europe. Austrian Airline’s motto is “We Fly for your Smile”<\/strong><\/em>… and they most certainly succeed in doing just that!<\/span><\/p>\n

Thank you Austrian Airlines… and the entire flight crew of Austrian Airlines Flight OS 94!<\/span><\/h3>\n
\"Austrian

Austrian Flight Crew OS 94<\/span><\/p><\/div>\n

And thank you, Petra – I feel as though I have definitely made a new friend!<\/span><\/p>\n

\"A

A new friend!<\/span><\/p><\/div>\n

About Austrian Airlines<\/strong>\u00a0<\/span> Austrian Airlines is Austria\u2019s largest carrier and operates a global route network of round 130 destinations. That route network is particularly dense in Central and Eastern Europe with 43 destinations. Thanks to its favourable geographical location at the heart of Europe, the company\u2019s hub at Vienna International Airport is the ideal gateway between East and West. Austrian Airlines is part of the Lufthansa Group, Europe\u2019s largest airline group, and a member of the Star Alliance, the first global alliance of international airlines. The flight operations of the Austrian Airlines Group has been bundled at its 100% subsidiary Tyrolean Airways since 1st July, 2012. (Austrian Airlines Website)<\/em><\/span><\/p>\n

And, in case you missed Petra in her video debut, here she is again:<\/span><\/h3>\n

http:\/\/youtu.be\/92X8VbE7eLg<\/a><\/p>\n

Read More:<\/h3>\n

\u00a0‘Where’s the Coffee?’ – A Review of Austrian Airlines Business Class<\/a><\/strong><\/p>\n

Austrian Airlines Delivers a Smile<\/a><\/strong><\/p>\n

[Barclaycard Arrival\u2122 World MasterCard\u00ae – Earn 2x on All Purchases]<\/p>\n","protected":false},"excerpt":{"rendered":"

Austrian Airlines \u2013 Full of Surprises In May, I was off to Hamburg for a get together with some other flying friends and I arranged…<\/p>\n","protected":false},"author":28,"featured_media":3276,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"Austrian Airlines - Neverending Smiles and Surprises ! #f2b @_austrian @TheMrPickles @travelblawg","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[2,420,8,22],"tags":[50,105,453,379],"jetpack_publicize_connections":[],"yoast_head":"\nAustrian Airlines - Neverending Smiles and Surprises ! - Carolina Travel Girl<\/title>\n<meta name=\"description\" content=\"Austrian Airlines goes above and beyond to deliver smiles and surprises!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/first2board.com\/carolinatravelgirl\/2014\/05\/22\/austrian-airlines-neverending-smiles-surprises\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Austrian Airlines - Neverending Smiles and Surprises ! 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