Points Summary

I Received a Surprise Birthday E-mail From a Starwood Hotel in China

It’s my birthday today and I was shocked to see an e-mail from the Westin Bund Center hotel in Shanghai, China. The e-mail read as follows:

Dear Mr. Jamison,

From all of us at The Westin Bund Center Shanghai, we wish you a very Happy Birthday. We hope you have time to celebrate on this wonderful day and find a sense of Renewal.

We are looking forward seeing you again soon.

Yours Sincerely,

I stayed at the Westin Bund Center hotel in Shanghai last year in March and haven’t had any subsequent stays, so I’m thinking it must have been an automated e-mail. Even though it was probably automated, it was still a nice gesture since it was the only hotel to have remembered my birthday!

Have you ever received a birthday greeting from a hotel via e-mail?


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