{"id":6915,"date":"2013-10-16T18:21:09","date_gmt":"2013-10-17T01:21:09","guid":{"rendered":"http:\/\/first2board.com\/pointssummary\/?p=6915"},"modified":"2013-10-16T18:21:09","modified_gmt":"2013-10-17T01:21:09","slug":"attempt-free-upgrade-hotel-booking-request-comment-backfired","status":"publish","type":"post","link":"http:\/\/first2board.com\/pointssummary\/2013\/10\/16\/attempt-free-upgrade-hotel-booking-request-comment-backfired\/","title":{"rendered":"My Attempt for a Free Upgrade from a Hotel Booking Request Comment Backfired"},"content":{"rendered":"

 <\/p>\n

Whenever I book a hotel room, I don\u2019t leave the additional \u201crequests\u201d section blank. If I\u2019m a Hilton Gold elite member, I would put \u201cHHONORS GOLD VIP GUEST \u2013 PLS UPGRADE TO THE BEST SUITE AVAILABLE. THANKS.\u201d I\u2019m sure that it has worked in my favor before, but of course it\u2019s always YMMV.<\/p>\n

I started looking at hotels yesterday and found an amazing boutique hotel in Santiago, Chile for $29. I needed a simple day room to possibly nap and store my belongings for one of my upcoming mileage runs. The amazingly low $29 rate was just for a single private room with a shared bathroom. I decided to try my luck at a free upgrade by writing on the comments section, \u201cPlease upgrade to a single room with a private bathroom if available. Thanks.\u201d<\/p>\n

Later that evening, I received an e-mail from the hotel:<\/p>\n

\"hotelbackfired\"<\/a><\/p>\n

Dear Jamison,<\/p>\n

We have received yours reservation to arrival \/11\/2013 and leave \/11\/2013. It asked for a single room with shared bathroom that costs US$ 29. A note of \u201cbooking\u201d website asking us to upgrade to a single room with private bathroom that costs US$ 50. You should confirm it changing on the page where you created the reservation, and making a new one with the characteristics of the room you request.<\/p>\n

Best regards,
\nCarlos<\/p>\n

In all the history of my hotel bookings, I have never heard this type of response from a hotel. Usually, they would either ignore my request or comply before arrival. Honestly, I felt very embarrassed and ashamed of myself. In the frequent flyer world, we always preach the term, \u201cIt never hurts to ask\u201d. Well, today it did hurt because when I read the e-mail, I felt like I was trying to scam the boutique hotel.<\/p>\n

I will continue asking for complimentary upgrades, but this one really hit it home on a small boutique hotel trying to make money.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

  Whenever I book a hotel room, I don\u2019t leave the additional \u201crequests\u201d section blank. 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