{"id":7583,"date":"2013-11-30T11:12:01","date_gmt":"2013-11-30T19:12:01","guid":{"rendered":"http:\/\/first2board.com\/pointssummary\/?p=7583"},"modified":"2013-11-30T11:14:45","modified_gmt":"2013-11-30T19:14:45","slug":"norwegian-wideroe-airlines-gave-full-refund-mistake-fare","status":"publish","type":"post","link":"http:\/\/first2board.com\/pointssummary\/2013\/11\/30\/norwegian-wideroe-airlines-gave-full-refund-mistake-fare\/","title":{"rendered":"Norwegian Wideroe Airlines Gave Me a Full Refund on Mistake Fare"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Last week, I wrote about how <a href=\"http:\/\/first2board.com\/pointssummary\/2013\/11\/24\/norwegian-wideroe-airlines-codes-mistake-fares-refundable-tickets\/\" target=\"_blank\">Norwegian Wideroe Airlines Codes Mistake Fares as Refundable Tickets<\/a>. I had a situation where I mistakenly put \u201cMs.\u201d Instead of \u201cMr.\u201d on my ticketed reservation when I booked the mistake fare from Los Angeles to Dubai for 1646 NOK ~ $271 USD.<\/p>\n<p><a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-7556\" alt=\"uniteddxb\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb.png\" width=\"966\" height=\"160\" srcset=\"http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/uniteddxb.png 966w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/uniteddxb-300x49.png 300w\" sizes=\"(max-width: 966px) 100vw, 966px\" \/><\/a> <a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb3.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-7559\" alt=\"uniteddxb3\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb3.jpg\" width=\"287\" height=\"152\" \/><\/a><\/p>\n<p>I didn\u2019t think it was a big deal, but I called United to see if they could change it for me. The agent responded with \u201cWell, it wouldn\u2019t matter in the United States, but it could be a huge problem in Dubai when you\u2019re trying to get back.\u201d<\/p>\n<p>I was thinking this thoroughly and agreed with her that it could cause a problem with authorities in Dubai when I\u2019m trying to leave the UAE. There are horror stories about people being thrown into prison for even the littlest thing and I definitely do not want a case of \u201cmistaken identity\u201d or \u201cidentity theft\u201d, even if it was a silly error.<\/p>\n<p>She proceeded to change my name on the ticket, but realized that the computer kept saying \u201cerror.\u201d She realized that my ticket was not on a United ticket stock which didn\u2019t grant her any powers to change anything on my ticket. She advised me to contact Wideroe Airlines to change it.<\/p>\n<p>I waited about a week to see if Wideroe or United would honor the tickets and it was safe to say that all the tickets were being honored. Last night, I received an e-mail saying that there was a schedule change in my itinerary.<\/p>\n<p><a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-large wp-image-7580\" alt=\"wideroe1\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe1-1024x703.jpg\" width=\"1024\" height=\"703\" srcset=\"http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe1-1024x703.jpg 1024w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe1-300x206.jpg 300w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe1.jpg 1046w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>I looked over my itinerary and the schedule changed seemed to only affect the first segment, LAX-SFO. Originally, it was schedule to leave at 6:30am, but now it was pushed back to 6:00am. At the bottom of the e-mail, it said \u201cPlease contact us with a reply to this email if this causes problems for you.\u201d<\/p>\n<p>I replied to the schedule change e-mail and said that I was not happy with the new schedule and asked what my options are. At this point, I wanted to see if they would rebook me on the LAX-IAD non-stop instead of connecting to SFO, or perhaps even changing my dates (just like the TLV mistake fare on El Al last year). If I could have any one of these changes, they would probably even help me change my Ms. to a Mr.<\/p>\n<p>I received an e-mail back from Wideroe and they said \u201cWe can offer you cancellation and full refund within 10 days.\u201d<\/p>\n<p><a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe2.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-7581\" alt=\"wideroe2\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe2.jpg\" width=\"505\" height=\"364\" srcset=\"http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe2.jpg 505w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe2-300x216.jpg 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/><\/a><\/p>\n<p>It was tough to swallow a cancellation, but in the end they allowed me to cancel the fare. It was a tough proposition as I would earn 19,182 United miles for $271, but there were definitely some downsides. The downsides were leaving orphan miles into another frequent flier account since American Airlines is my primary program. In addition, I had to ride the whole journey to Dubai in coach and there was no possibility for a free upgrade to economy plus.<\/p>\n<p><a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb2.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-7558\" alt=\"uniteddxb2\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/uniteddxb2.jpg\" width=\"926\" height=\"233\" srcset=\"http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/uniteddxb2.jpg 926w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/uniteddxb2-300x75.jpg 300w\" sizes=\"(max-width: 926px) 100vw, 926px\" \/><\/a><\/p>\n<p>In the end, I replied to the e-mail and asked them to please fully refund my credit card and cancel my reservation. Almost immediately, I received a refund e-mail with a PDF attachment.<\/p>\n<p><a href=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe3.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-7582\" alt=\"wideroe3\" src=\"http:\/\/first2board.com\/pointssummary\/files\/2013\/11\/wideroe3.jpg\" width=\"535\" height=\"453\" srcset=\"http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe3.jpg 535w, http:\/\/first2board.com\/pointssummary\/wp-content\/uploads\/sites\/12\/\/sites\/12\/2013\/11\/wideroe3-300x254.jpg 300w\" sizes=\"(max-width: 535px) 100vw, 535px\" \/><\/a><\/p>\n<p>All of my e-mail correspondences with Wideroe have been fast and done in a professional manner.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Last week, I wrote about how Norwegian Wideroe Airlines Codes Mistake Fares as Refundable Tickets. I had a situation where I mistakenly put \u201cMs.\u201d&#8230;<\/p>\n","protected":false},"author":12,"featured_media":7584,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[148,49,50],"tags":[1774,2037,2009,2039,2008,2006,2036,2038],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Norwegian Wideroe Airlines Gave Me a Full Refund on Mistake Fare - Points Summary<\/title>\n<meta name=\"description\" content=\"Wideroe, Wideroe Airlines, Wideroe Norwegian, Mistake Fare, Wideroe United, Norwegian Wideroe Airlines Gave Me a Full Refund on Mistake Fare, Norwegian, Air\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/first2board.com\/pointssummary\/2013\/11\/30\/norwegian-wideroe-airlines-gave-full-refund-mistake-fare\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Norwegian Wideroe Airlines Gave Me a Full Refund on Mistake Fare - 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