Hilton Imperial Dubrovnik Review

by Rachel

I arrived at the Hilton Imperial in Dubrovnik, Croatia for a four night stay in late September. I read rave reviews online about the property being in a prime location, clean, and beautiful and they did not disappoint.
Upon arrival, we were greeted by the very friendly staff and told we were upgraded to a suite because of my Hilton Diamond status. The room had a sitting area, very large walk in closet, bedroom, and a spacious 2 sink bathroom. The decor was modern and simple and typical of a Hilton in the states. The most impressive thing of the room was the patio and view. The patio ran across the entire back of the room and was quiet and private with mostly private residences and lush flowering trees that reminded me of the Tuscan country side. Because of my Hilton status, we received a small plate of cookies and a cheesecake type mousse. Each night we received cheese and crackers and prosciutto as well as chocolates on our pillows.
The executive lounge at the Hilton Imperial was the perfect spot for us to have breakfast and snacks before our late European dinners. The breakfast had hot eggs, roasted tomatoes, and meats each morning. There were also many breads, pastries, nuts, yogurts, and cold meats. The friendly breakfast staff also made us a latte or cappuccino each morning. The lounge has drinks cookies and snacks all day. From 6 to 8:30 you can enjoy heavy appetizers such as meats and cheeses, a hot appetizer, and a full bar. The view from the executive lounge is breathtaking. You are above all of Old Town Dubrovnik and look out onto the fort and clear blue ocean.
Other on site amenities include a small sun deck with 5 lounge chairs. It was in a nice garden area but we felt it wasn’t very private for getting sun. The indoor pool, sauna and steam room were clean and fine but nothing luxurious. They felt more like they were a part of the gym (which they were attached to) than a spa. The gym seemed to be available for public access because the one time we used it there were many teenagers in the locker room that didn’t appear to be hotel guests.
The hotel staff at the Hilton Imperial were outstanding. They were friendly, informative, and went above and beyond. Croatia Airlines lost my luggage and they called the airlines for me five times a day and provided an update each time we walked past the front desk. They had honest and thoughtful recommendations for restaurants and things to do and we were pleased wherever they sent us. They had an organized shuttle to a private beach for a reasonable price that would have made a nice long day trip. The location as we had read was ideal. The Hilton Imperial is steps away from the main Pile Gate which is the entrance to Old Town, Dubrovnik’s main tourist attraction. Since it is up on a small hill, it still manages to be private and quiet and just far enough away from the many tour groups.

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