{"id":1022,"date":"2012-07-03T19:25:32","date_gmt":"2012-07-03T23:25:32","guid":{"rendered":"http:\/\/boardingarea.com\/blogs\/verygoodpoints\/?p=1022"},"modified":"2013-04-23T13:43:15","modified_gmt":"2013-04-23T17:43:15","slug":"yourdata","status":"publish","type":"post","link":"http:\/\/first2board.com\/verygoodpoints\/2012\/07\/03\/yourdata\/","title":{"rendered":"Your Data Is Not As Secure As You Think &#8211; even at hotels\/on cruises"},"content":{"rendered":"<p>Two recent blog posts, and an article about a massive data breach at Wyndham Hotels and Resorts and Cunard Cruises prompted me to post about the topic. <a href=\"http:\/\/boardingarea.com\/blogs\/viewfromthewing\/2011\/10\/13\/american-and-southwest-go-to-war-with-award-wallet-and-similar-mileage-tracking-websites\/\" target=\"_blank\">\u00a0View from the Wing<\/a> &amp; <a href=\"http:\/\/boardingarea.com\/blogs\/frequentlyflying\/2012\/07\/03\/i-do-have-a-complaint-about-american-airlines\/#comment-145550\" target=\"_blank\">Frequently Flying<\/a>\u00a0both posted about American Airlines lack of participation with AwardWallet. \u00a0It&#8217;s frustrating not to be able to track your miles. \u00a0I know, I love my miles too and I love to track them with one vendor. However, there is an inherient risk any time your provide your personal data over the internet and everyone should be aware of them.<\/p>\n<p>Let&#8217;s look at the most recent major security breach to hit the news. \u00a0On June 26, 2012, the Federal Trade Commission (\u201cFTC\u201d) filed a\u00a0<a href=\"http:\/\/www.alstonprivacy.com\/files\/Uploads\/Documents\/blogs\/privacy-security\/wyndham-complaint.pdf\" target=\"_blank\">complaint<\/a>\u00a0against Wyndham Worldwide Corporation and 3 of their subsidiaries. The complaint\u00a0alleged that\u00a0the company\u2019s failure to adequately safeguard customers\u2019 personal information led to millions of dollars in losses to fraud. \u00a0The complaint alleges that Wyndham\u2019s privacy policy misrepresented the security measures it used to safeguard personal information. \u00a0The complaint also charges that Wyndham, after the first breach, failed to fix security vulnerabilities which the FTC claims resulted in two additional data security breach incidents in less than two years.<\/p>\n<p>In the most recent data breach, just announced last week,\u00a0Cunard Cruise lines was forced to shut down its online booking system after accidentally sending the personal information of more than 1,200 passengers to an undisclosed number of people who are registered users of the Cunard website. \u00a0Members started posting a spreadsheet they had received from Cunard on chat room discussion boards and it contained the personal data of passengers &#8211; including passport numbers, names, dates of birth and\u00a0other personally identifiable information.<\/p>\n<p>American Airlines has every right to be worried about the transmission of secure data through third-party vendors. \u00a0Major corporations like Wyndham and Linked In all are becoming victims of sophisticated (and probably some not-so-sophisticated) hackers. Last month, Russian hackers stole 6 million passwords from Linked In. \u00a0In 2010, American Airlines itself was the victim of a data breach when a hard drive\u00a0\u00a0containing private employment records from the years 1960 to 1995 for over 79,000 employees went missing.<\/p>\n<p>Airlines, hotels and most of all, consumers should demand security, not convenience. \u00a0The question I would be asking isn&#8217;t why American doesn&#8217;t participate with AwardWallet, but what risks were present with AwardsWallet&#8217;s app that prompted American Airlines (and others) not to participate. \u00a0How can you protect yourself?<\/p>\n<ul>\n<li>\u00a0At a minimum, consumers should not use website that are not secure (look for the https in the web address) and when you&#8217;re providing your personal information &#8211; including passwords &#8211; be sure that you&#8217;re using a trusted source &#8211; I bet no one who checked into Wyndham hotels thought they&#8217;d be the victims of credit card fraud.<\/li>\n<li>If a site&#8217;s security certificate is out of date or expired, don&#8217;t use that site.<\/li>\n<li>Check out the vendor to see if they are PCI compliant &#8211; PCI is an international credit card standard meant to protect consumers personal credit card data<\/li>\n<li>Companies who host data \u00a0(especially if credit cards and secure data is involved) shouldbe SAS-70 or SSAE 16 compliant. \u00a0SAS-70 and SSAE 16 are auditing standards developed to assesses a service organization\u2019s internal controls.<\/li>\n<li>Create very secure password &#8211; please don&#8217;t use Password123 &#8211; and be sure to reset your passwords frequently. \u00a0In addition, don&#8217;t use the vendors name in your password &#8211; many of the LinkedIn passwords that were exposed contained the word &#8220;LinkedIn&#8221; or some variation. \u00a0Hackers are smart enough to go try your password on say, Twitter and just replace &#8220;LinkedIn&#8221; with &#8220;Twitter&#8221; and next thing you know, your Twitter account is hacked too<\/li>\n<li>Don&#8217;t give out your password. \u00a0Last week, when I had such trouble with Points.com, they asked me to provide my password to them via email. Don&#8217;t ever provide your password via email.<\/li>\n<\/ul>\n<div>In summary, be careful! It&#8217;s your data and you&#8217;re the only one who can ultimately protect it. \u00a0So as much of an\u00a0inconvenience\u00a0as it is not to be able to track American Airlines miles on AwardWallet &#8211; I don&#8217;t fault American for taking that stance. \u00a0If they feel there&#8217;s a reason not to approve the security measures taken by a 3rd party&#8230;well, I&#8217;m going to be the first to say thank you for attempting to protect consumer data while protecting themselves too.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Two recent blog posts, and an article about a massive data breach at Wyndham Hotels and Resorts and Cunard Cruises prompted me to post about the topic. \u00a0View from the Wing &amp; Frequently Flying\u00a0both posted about American Airlines lack of&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[10,742,22],"tags":[746],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.13 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Your Data Is Not As Secure As You Think - even at hotels\/on cruises - VeryGoodPoints<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/first2board.com\/verygoodpoints\/2012\/07\/03\/yourdata\/\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Your Data Is Not As Secure As You Think - even at hotels\/on cruises - VeryGoodPoints\" \/>\n<meta name=\"twitter:description\" content=\"Two recent blog posts, and an article about a massive data breach at Wyndham Hotels and Resorts and Cunard Cruises prompted me to post about the topic. \u00a0View from the Wing &amp; 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