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Delta’s Temporary 20 min Bag Guarantee

Until March 31, 2015, if your checked-in bag on a domestic flight does not arrive within 20 min of your arrival, you can fill out this form within 3 days of flight to receive 2,500 miles. According to the website, “you must be a SkyMiles member at the time of travel to be eligible and requests for multiple flights must be submitted separately.”

As much as Delta has been taking away in terms of benefits, its interesting seeing them actually add this guarantee.

Only one other airline that I know of does a guarantee and its Alaska Airlines. Their offer is $25 off a future flight or 2,500 miles if your baggage does not arrive within 20 min.

I wonder if this would be something that Delta will keep after the promotion. This might not help many but there will be someone who may benefit from this guarantee.




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