Dallas Fort Worth to San Diego
I recently traveled on a complicated itinerary / Mileage Run Vacation to Seoul South Korea. I will be writing about my experience over the following posts:
Seoul Trip Report – American Airlines – Dallas Fort Worth to San Diego
Date: September 24, 2015
Flight: American Airlines 277
From: Dallas Fort Worth (DFW)
To: San Diego (SAN)
The second flight on my trip to Seoul was a segment between Dallas Fort Worth and San Diego operated by an American Airlines 757.
I also received a complimentary upgrade to the first class on this flight at approximately 100 hours prior to the flight.
I arrived at the gate just as boarding began and took my place in line. When I reached the front of the line, the gate agent thanked me using my name and invited me to have a good flight.
As I entered the plane, two of the flight attendants greeted me pleasantly and welcomed me on board.
The aircraft was a 757 in the old American Livery. The inside of the cabin had standard first class seats. The aircraft featured overhead video, Power Outlets and WiFi. The cabin was clean. The storage bins provided adequate storage for a typical roller bag.
A few minutes after I took my seat, a flight attendant greeted me again and offered me water or orange juice. I requested a water and the flight attendant provided the glass and thanked me.
The boarding process finished on time and the plane departed the gate.
Shortly before takeoff, the aircraft was moved to parking. The Captain made an announcement that there was a maintenance issue and that the aircraft would have to return to the gate to be checked. The Captain informed the passengers that it would be a few minutes and that he would keep us posted.
After waiting in holding for about 10-15 minutes, the aircraft returned to the gate. The Captain made several announcements to let everyone know what was going on.
I received several delay notices from American via email. Each time adding 30 minutes to the delay.
The aircraft was at the gate. None of the passengers got off and the Captain walked out of the cockpit to talk with the passengers in both cabins. The Captain informed the passengers personally about what was going on and he thanked everyone for their patience.
The maintenance issue continued for some time and eventually I received a notice with a gate change. Within a minute of that, the Captain informed the passengers that the plane would need further repairs so that a substitute aircraft would be used. The Captain informed guests what the new gate was and he said they would depart as soon as possible.
All the passengers got off the aircraft. The flight attendants thanked me as I departed the plane. I proceeded to the new gate. A gate agent made several announcements to keep the passengers up to date on the boarding time.
Boarding began about 45 minutes after departing the first aircraft and it was efficient. The flight attendants greeted me warmly as I entered the plane.
The plane was also a 757 in the same configuration as the first aircraft. It also had the older American Airlines Livery on the outside. The aircraft was clean on the inside and the seat was identical to the other aircraft.
Within a few minutes the flight attendants came by with Sparkling Wine or Mimosas as a pre-departure beverage and they thanked us for our patience.
The Captain made a few announcements and the aircraft left the gate at approximately 11:50 AM, or about three hours after the original departure time. There was a short taxi and the Captain made a brief announcement before the flight took off.
Once the plane was in the air, the flight attendants entered the cabin and offered a choice of beverages. The flight attendants used a beverage cart for the service and the cart was moved throughout the aisle. I requested and received a Coca-Cola. The flight attendant asked if I wanted ice and I accepted. She also provided the can.
The flight attendants offered a hot towel shortly after the beverage service.
A few minutes later, the flight attendants started the meal service. The cart was also used for the meal service rather than serving the trays individually from the front of cabin. The service was provided from the rear of the cabin to the front. When the flight attendant reached my seat, I was informed that oatmeal was the only option at that point. I accepted and I was also offered a choice between a biscuit or a roll. I requested the biscuit.
The meal was served without a table cloth. The flight attendants checked back with me several times and they offered additional beverages.
The oatmeal was served warm. The oatmeal was served in a rectangular dish and it was a large portion. The oatmeal had a fresh taste. The oatmeal was served with brown sugar, milk and fruit. The brown sugar was fresh and it was sweet. The milk was 2% and it was cold. The meal was served with a small fruit plate. The fruit was fresh and it included melon, cantaloupe, blackberries, strawberries, raspberries and kiwi. All the fruit had a food taste and it was served chilled. The biscuit was served warm. The biscuit was slightly dry but it was otherwise good. It was served with butter and strawberry jelly.
After the meal was complete, the flight attendants removed my tray and they offered additional beverages. I declined and they thanked me.
The flight was relatively smooth. The Captain made a few announcements and he provided some airplane information on the 757 and he provided some statistics. He also thanked everyone for their patience with the delay.
During the flight, NBC on American programming was shown on the overhead screens. The picture quality was good. The sound quality was also good. There were two featured shows with some comedy segments in between them.
Shortly before landing, the Captain made an announcement with updated arrival information. The flight attendants prepared the cabin for landing and they thanked the passengers and asked if they could provide anything else.
The flight attendants provided a mint shortly before landing.
The flight landed at approximately 12:30 PM.
Overall, the flight was good. It was a little annoying having the three-hour delay but that is the nature of travel. I was impressed that the Captain kept the passengers informed about the delay and it was a nice touch that he came out into the cabin to talk with the passengers about the maintenance issue. I felt that he went above and beyond the norm.