Recently, my sister booked a work trip from LAX-RDU-LHR-PRG-LHR-LAX on American Airlines. British Airways operated the flights from LHR-PRG and PRG-LHR. I wrote about Calling American Airlines to Advance Systemwide Upgrades since I ran out of eVIPs.
She came back from the trip a few weeks ago and recently received a survey from Oneworld airlines regarding her British Airways transfer at London Heathrow airport.
I’ve been to London Heathrow airport many times, but never have used it as a transfer station. From what I know, transferring from the American terminal to the British Airways terminal is a huge headache. I thought I’d like to let you know that they are very well aware of the situation and based on the lengthy questions, they are trying to minimize the transfer frustrations.
Have you gone through transfer hell at London Heathrow airport?