United Suspends Participation In Star Alliance Upgrade Award Program

United Airlines has suspended their participation in the Star Alliance Upgrade Awards program while they work through their merger with Continental Airlines.

I spent several hours on the phone with US Airways last week trying to figure out why I couldn’t book a Star Alliance Upgrade on a United Fight.  After contacting US Airways Dividend Miles Chairman Liaison, I got the following response via email:

I confirmed with United customer service that this was in fact the case and their website has also been updated to reflect the same message: while they integrate their systems, Star Alliance Awards will be unavailable.  I hope this doesn’t last long!


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