To say that I was excited to spend a long weekend at the St Regis Bangkok would be an understatement. Three days of R&R, great food and great shopping was just what I needed after two weeks of long working days in Thailand.
Upon arrival at the St Regis we were greeted by several bellmen and a hostess. Our bags were collected and we were escorted from the first floor to the 12th floor where reception is located. The check-in process was very quick and the staff was very accommodating. I checked in with friend who is also a Starwood Preferred Guest Platinum member. I used my SPG Suite Night Benefit to guarantee an upgrade to a suite. I am very glad that I did because my friend was not upgraded to a suite.
After check-in, we were shown to our rooms. My Metropolitan Suite was on the 18thfloor.
The room was very spacious, had many large windows allowing plenty of light into the room and room was beautifully decorated. The suite had a sitting room with couch and two chairs, a coffee table, wet/dry bar, a small dining table with three chairs and a large work desk. The bedroom had a king size bed, plenty of wardrobe space and a gigantic bathroom.
The room was decorated in grays, blacks and taupe shades. The couch was covered in silk and was extremely comfortable and luxurious. The linens on the bed were soft and inviting. Even the work desk had a comfortable chair.
The bathroom had two large silver mirrors which were highly decorated and added to the ambiance. The centerpiece of the bathroom was the large soaking tub. The tub had a pillow and tray filled with soaps, fragrances for the water, a loofa and extra towels. In addition to the tub, there was a large glass shower with a standard and waterfall shower head. The shower had great water pressure. The bath products at the St Regis are some of my favorite in the world. I first experienced Remede products in Scottsdale, AZ and fell in love with the shampoo. I was so happy to see the Remede products in Bangkok.
Upon arriving in the room I discovered a bowl of fruit – which was refreshed daily, and a tray of petit fours which were amazingly delicious!
Private Butler Service
The service and attention to detail are what set the St Regis apart. The St Regis is known for its personal butler service. Shortly after arriving, and after enjoying a few too many petit fours, I decided to order a cup of tea. The butler arrived very shortly after I phoned with a hot tea and biscuits (didn’t really need the biscuits after all the petit fours…but tasted them anyway. They were good.)
One of the benefits offered at the St Regis is complimentary tea or coffee service from the butler. I have read many travel forums where people have reported less than stellar service form the butlers, but my experience was excellent and I had no complaints. The butlers were friendly, prompt and made the stay an exceptional experience.
The Restaurants & Hospitality
One thing that made the hotel stand out for me was the restaurants. I was a bit unsure after reading a review of the hotel on One Mile At A Time but I was relieved to learn at check-in that as a Platinum SPG member, breakfast was included (meaning I did not have to choose it as my platinum amenity and contrary to what many people have posted on forums, this is currently the standard at the hotel for Platinum members. I double and triple checked). Free or not, the breakfast buffet is awesome. You can choose from freshly prepared eggs, breakfast breads, fruits, mini-quiches, mini-bread pudding and other traditional breakfast items. You can also choose from Asian breakfast items including sushi and noodles and dumplings.
During my first breakfast, I met the manager of private dining. He was so incredibly friendly and welcoming. On our second day, we spent more time talking to the manager and learned a great deal about the hotel and its restaurants. I learned that the St Regis prides itself in providing extremely high quality breakfast items as opposed to extremely high quantity of breakfast items (none-the-less, the choices seemed endless on the breakfast buffet.) After having several lovely conversations with the manager of private dining, I remembered that what makes a hotel experience memorable isn’t the bed, or the couch, or the bathtub (okay, well, maybe it is the bathtub sometimes) but most often it’s the interactions you have with the staff that make a hotel stay unique and special. I’m not sure that in a year from now I will remember the petit fours or what I had for breakfast, but I will absolutely remember the private dining manager!
I didn’t have a bad meal at the hotel, from the scrumptious breakfasts, the very generous platinum cocktail reception, the restaurants and even room service – all of the food at the St Regis is great.
The pool at the St Regis is located on the 15th floor high above the hustle and bustle of Bangkok. The views are amazing – even if you don’t swim, you must check out the view. In the evening, the breeze made the pool area very pleasant, but during the day, it was extremely hot (average temp during my visit was 99 degrees, in the shade!)
The 15th floor is also home to the Elemis Spa and fitness center. The fitness center looked nice, but I didn’t make any use of it. I did find plenty of time to spend at the spa. The spa is an oasis of relaxation and calm
. I found the atmosphere to be very peaceful but the scent that was wafting through the spa was overwhelming and made my allergies a bit crazy. I enjoyed a manicure, pedicure and Thai foot massage. My therapist spoke wonderful English and was superb. The foot massage was great and the pedicure was the best I’ve had in Thailand so far! I had a different nail tech for the manicure then I had for the massage and pedicure. The manicure was good, but nothing special. I don’t the price of the manicure at the St Regis was worth the value. If you like Spas, and can handle the aroma, I highly recommend the massage and pedicure services at the Elemis Spa.
I can’t say enough about how amazing the staff is at the St Regis. They paid attention to every last detail and that’s what makes the St Regis stand out. The hotel is beautiful, it’s located centrally and very convenient to all areas of the city, the restaurants are delicious and the staff is exceptional. I will return to the St Regis on my next trip to Bangkok and have suggested that all my friends pay it a visit as well.
After 75 nights at Starwood hotels so far in 2012 (with 7 months still to go) I have to say that by far, the St Regis Bangkok is at the top of my favorite SPG hotels list. If you have the opportunity, make sure to check it out!