@Westin_Macau GM responds Shark Fin concerns. @SPG @Westin

This past weekend I had the opportunity to stay at the Westin Macau.  I tweeted and outlined in my hotel review abvout how disappointed I was to see Shark Fin Soup still on the menu.  Even the Chinese government has said they will not allow Shark Fin Soup to be served at official state banquets and events.  But yet, the Westin Macau continued the practice.

For those who don’t know, the practice of shark finning is inhumane and cruel to the animals.  Sharks are caught and the fins removed while the shark is alive.  The shark is then tossed back into the ocean to drown a horrible death. Without its fin, it cannot survive.  It’s an unsustainable practice – the shark population where live finning takes place has depleted by up to 90% and in my own opinion the practice of live finning is just wrong.  Serving Shark Fin soup – not acceptable – especially by a hotel chain who touts its “greenness” with its Make the Green Choice Program, every email from Starwood employees has the “Please consider the environment before printing this e-mail” tag, they’ve even gone so far as to create a green brand with Element by Westin. You can even see Starwood’s commitment to environment sustainablity on its website. This is why I’m so shocked and saddened that a Westin property, the Westin Macau, continues to serve Shark Fin Soup.

Well, here’s an update.  I received an email from the General Manager of the Westin Macau (you can read it for yourself below) indicating that he saw my tweet and that the hotel appreciated the opportunity to respond and will be removing Shark Fin Soup from the menu.   It goes on to say that they are removing the pages of the menu that contain shark fin soup immediately and will have a new menu published within one month.

I appreciate the time Mr Winkler took to respond and his willingness to make a significant change at the hotel.  In my hotel review, I said that the # one reason I would not return to the Westin was because it had Shark Fin Soup on the menu.   I look forward to another visit in the future to see what changes the hotel is making and to ensure that Shark Fin Soup is off the menu (I also have a few readers who will be at the Westin Macau in late September, so it will be interesting to hear from them and see if Shark Fin is gone!)

I applaud the hotel & Mr Winkler’s response.  It was timely and addressed my (and the worlds) concerns about the outrageous practice of Shark Finning.  Bravo to the Westin Macau.

24 Comments on "@Westin_Macau GM responds Shark Fin concerns. @SPG @Westin"

  1. I applaud your efforts here. Good post.

  2. Bravo!

  3. Wow go Stacey!! I’m proud of you!

  4. I love that Mr Winkler’s own email signature spells his name wrong.

  5. I hope that the hotel can ensure that shark fin soup is actually not served anymore and not just have the item delisted from the menu. Undercover investigation anyone?

  6. johnmoorenow | July 25, 2012 at 12:14 pm |

    The amazing power of a tweet. Thanks for being proactive to save the sharks.

  7. @Paul, either his signature is spelled wrong or his email address is spelled wrong 🙂 But still pretty funny.

  8. @Johnmoorenow – thanks!

  9. @Snn – I agree, I hope they actually don’t serve it anymore. I have friends going to the hotel in September and have asked them to report back.

  10. @Angelina, thanks! I’m amazed that something actually happened.

  11. i like that soup ;-(

  12. @Clu, that’s certainly your right. Perhaps if you like it, you should campaign for humane treatment of the sharks in the process. If they’re going to shark fin, they should also use the rest of the shark for meat and not just dump it into the ocean to drown.

  13. Bravo! Thank you for your efforts. I’m sure you have already thought of this, but when you, or anyone else investigates if it is still available, ask for the soup even if you don’t see it on the menu. I’ve heard of restaurants saying one thing, but providing the unethical food item “on special request”. Again, thanks!

  14. Thank you very much for your concern for the sharks.

  15. @Newton – I will certainly be asking people who visit to check and report back.

  16. That’s fantastic! See one person can make a difference… BRAVO 🙂

  17. Well done! Hopefully Westin will institute a company wide policy forbidding the sale of shark fin items.

  18. Stacey, I am more concern that you may actually consider going back to this god awful hotel when you have so many options in Macau. By the way, a brand new Sheraton will open 9/21. You may want to tell you friend that before they decide to waste their money on this dump.

  19. @MV – it certainly does give one hope that anyone can make a difference. No matter how big or small, we all can play a part

  20. Good for you! I came out of lurking just to say thanks for helping save a species that tends to get a bad rap.

  21. @Kodoma, thanks for popping up to say thanks! Appreciate the support!

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