Points Summary

Sheraton Ambassador Monterrey Mexico Hotel Review


I booked the Sheraton Ambassador Monterrey Mexico Hotel with 1,500 Starpoints and $30 cash using Starwood cash and points. The going rate at the hotel was $110+ tax. I value 1,500 Starpoints at $45 and with $30 in cash, it still came out lower than a $110+ tax rate which is a great use of Starwood points.

I took a taxi from Monterrey airport at a rate of 260 MXN. The prices are fixed for different zones. There is only one taxi company called Cars Go in MTY airport and they hold a monopoly. It feels so weird not to get hawked at when stepping out of customs for a taxi in Latin America.

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It took 30 minutes from MTY airport to El Centro where the Sheraton Ambassador Hotel is situated. I didn’t have internet, so I couldn’t check if the hotel was still selling a suite. Their highest suite is a junior suite.

When I stepped out of the taxi, I was greeted by the bellman who offered to help me with my bags. I politely declined and made my way to the front desk.

The front desk agent welcomed me to the hotel and thanked me for being a Platinum member. She pulled out a laminated card and asked me to choose what type of Platinum amenity I would like.

I chose the 500 Starpoints and I asked her if there were any suites available. Without checking her computer, she said that I had been upgraded from a standard room to a deluxe. Fair enough, I didn’t want to argue with the clerk since I couldn’t check the SPG app if a suite was still for sale.

The lobby was very ornate and looked more like an upscale Sheraton. The shocking part is that the Sheraton Ambassador hotel is a Category 1 Starwood property.

I went up to the deluxe room and found it quite pleasant. It was very spacious with minimalist décor. The king bed and executive desk were spacious. The room also contained a red plush chair with an ottoman next to a small coffee table.

The bathroom and shower was quite small, but was adequate and contained the usual Sheraton amenities.

The best part about the room was the great views of the mountains of Monterrey.

I went down to the Club Lounge for evening appetizers. The Club Lounge is located in the lobby next to the front desk check-in area. I thought this was weird because Sheraton Club Lounges are usually located in the Club Floor.

The Club Lounge was empty and contained a variety of cold snacks along with pastries. There was also a fridge with bottled water, soft drinks, and juices.

Breakfast is also served at the Club Lounge, but I overslept and didn’t have a chance to see what was offered.

I would definitely recommend the Sheraton Ambassador hotel if you need to stay in the El Centro part of Monterrey, Mexico. I was a little bit disappointed that the front desk agent didn’t upgrade me to a suite. I did check SPG.com after I settled into my room and suites were available even before I went to bed. I didn’t feel like playing the @spg Twitter game and tell them that they didn’t upgrade me as a Platinum guest. I was happy with the deluxe room because it was spacious enough. I almost felt like the deluxe room could even be somehow re-arranged and converted to a junior suite because there was so much empty space. At 1,500 Starpoints and $30, this place is a bargain and the hotel is walking distance to all the tourist attractions and local Mexican shops and restaurants.


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