I visited the American Express Centurion Lounge at Las Vegas Airport yesterday after landing at the American Airlines Terminal D Gates. The Centurion Club Lounge is located next to departure Gate D4 and it’s free for Centurion cardholders. You can also access this lounge if you have an American Express credit card, but you have to pay $50 for access per person.
After checking in with the front desk, you will come across another American Express desk which features full services. You can dispute a charge, pay a bill, and request traveler’s checks just like a regular American Express office.
The décor at the Centurion Lounge is simply stunning. All the furniture is of high quality and artwork is just simply amazing.
There is even a kids room that is fully enclosed so other patrons can’t hear your screaming kids.
There is plenty of plush seating around the lounge.
There is also a conference table with a large bookshelf that serves like your den at home.
There is more seating along the sides of the wall that acts like a personal work-space.
The bathroom is very minimalistic and small. In the men’s bathroom, there was only one urinal and one bathroom stall. In addition, it also features a double basin sink with L’Occitane amenities.
Part 2 features the food and beverage portion.
Here is the link to Part 2 of the American Express Centurion Lounge Review at Las Vegas Airport
Something tells me that those large nice bottles of soap and lotion will be going for a walk out that awesome colored front door of the club…just saying.
I must be living under a rock that I never knew Amex had their own Centurion club. I would always use my card to access the other clubs (Delta, US Airways, etc) but have never came across one of these. I’ve been in LAS a few times, too. Is this club relatively new?
My wife emailed me and told me she had a free pass to this lounge. She did not go with me on this trip, but we have the same credit card. My brother and I had a little extra time to spare so we thought we would check it out.
My brother told the man working at the desk that we had complementary tickets to the lounge. The man ran my brother’s card and nothing showed up because he truly did not have the complementary pass. I mentioned something about an email from my wife, but the man kept saying, “It’s $50 and then it’s complementary.” I just thought it was another corporate scam where they say it is complementary to get you there and then turn the tables. I decided to leave after I heard it was $50. Before I left, I asked the man about how much it is to take a taxi to Harrah’s, and he said that I need to pay $50 to get that answer inside the lounge. I left angrily, saying, “I have a card.” He still didn’t ask for it.
I went back to the lounge before we left to talk to the manager. Everyone was very nice this time. I was enraged to find out that I did have a “key” and two guest passes to the lounge. I still didn’t take the offer because it’s like inviting someone to your house, yelling at them, and then asking them to come back four days later. I don’t care how good the wine is or how many stuck-up rich people are in there. I have some pride.
So, American Express managed to take what could have been a lifetime cardholder into their worst enemy.
I ask you to read this review and think about why I was turned down and treated the way I was even though I had a key. I was wearing a white t-shirt and a trucker hat. I was also unshaven. My brother didn’t look much better.
I wouldn’t pay $50 if I were you to go to this lounge. However, I would still take the free key if you have one.
I would give it zero stars, but it won’t let me choose zero.
Oh, the power of the Internet…
I’d like to think a lot has changed since this Vegas location opened. I’m at the Miami one right now, and things are very streamlined. I have a delay and this is a GODSEND for me to hang out at. It’s much nicer than the Admirals Club, at least in my opinion.