first class

U.S. DOT Complaint – JAL Does the Right Thing

I enjoyed my week in Dubai (location of Emirates’s hub) This evening I received unexpectedly good news from a rather surprising source.  Two months ago, I filed a complaint with the U.S. Department of Transportation over JAL’s unannounced imposition of significant fuel surcharges on Emirates award flights.  Today, JAL responded with news that may help more passengers than just me. JAL’s Surprise Fuel Surcharges – Emirates Award Flights In November, I wrote about how I transferred SPG points to JAL in order to book an Emirates first class award flight (the plane with the shower!!).  Travel aficionados would deem this…

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