Good or bad, what ever you’re saying on the social web is being reviewed. TrustYou, a company focused on reputation management for the hospitality industry, has more than 10,000 customers in 60 countries and monitors over 400,000 hotels, providing an extensive…
By PlushAdventures Platinum Hyatt Gold Passport members had historically been awarded a Platinum Extras award for every 3 stays completed. The award options included a club upgrade, a food & beverage amenity or extra points when dining at a property…
I have a confession to make. I’m addicted to technology. I have too many gadgets and I can’t leave home without them. When I hit the road for business or pleasure all the gadgets come along. I have a black…
Have you seen the Travel Channel’s show, Hotel Impossible? If you haven’t, you’re missing out. In tonight’s episode, Hotel Impossible takes on the Western Riviera in Grand Lake, CO (show airs March 25th at 10pm/9pm C). Since I’m a hotel junkie, it’s…
If you ask me for a hotel recommendation, 99% of the time I’m likely to suggest a Starwood hotel, because that’s primarily where I stay. However, there are a few times when I have to branch out and Hong Kong…
Nope, it’s not April Fools Day, yet…but you read that right. Starwood has moved many of their corporate executives from Connecticut to Dubai for 1 month. Starwood president & CEO Frits van Paasschen and the company’s top executives will conduct…
I would like to introduce a VeryGoodPoints contributor, Plush Adventures. You can read more about Plush Adventures on my Points People page. John, the author of Plush Adventures will share travel related content to VeryGoodPoints. You can follow him @PlushAdventures on…
For every frequent traveler, you’ll find a different opinion to the question: does it pay to remain loyal to 1 hotel brand. My opinion is yes, it pays. For me, I’m loyal to Starwood. Now, I’m not saying that you…
I had the opportunity to sit down with the former Director of Housekeeping for one of the five largest hotels in Orlando with more than 2,000 rooms and suites. I wanted to ask, are all the rumors true? Are the…
Last week I had the opportunity to spend a few days with my entire family and some friends at WDW. My family are Disney Vacation Club Members and the Bay Lake Towers at the Contemporary is a Vacation Club resort…
My regular readers will know that my primary hotel chain is Starwood, however, it’s next to impossible to stay at a Starwood all the time. Every frequent traveler, in my opinion, needs a secondary hotel chain you can rely on….
You know you’ve become a high value customer or prospect when companies start saying happy birthday – in personal ways. This is one topic I can talk about all day long, cultivation and stewardship. Having worked in the nonprofit world…
Yesterday I had the opportunity to appear on Huffington Post Live with Gilt Groupe founder Kevin Ryan. During the conversation Ryan shared some great tips for shopping online this holiday season and talked about Gilt’s newest venture – Jetsetter Now….
Starwood will be hosting a Cyber Monday Sale offering discounted rates of up to 25% off at participating hotels and resorts in North America and Latin America. You must book by November 30th for stays between November 21st 2012 and…
What’s your favorite hotel or airline amenity brand? Almost every hotel provides you with soap, shampoo and conditioner, at a minimum. If you fly business or first class, the airline provides you with an amenity kit. W Hotels provide Bliss…
Marriott has a special offer for Rewards Members. If you purchase a Marriott bed they’ll give you 1 bedding collection for free. There are two bedding collections to choose from and they each include 1 duvet cover, a down comforter,…