If you’re a serious Starwood stayer you probably know what I’m talking about when I say there’s a Starwood Chocolate Factory. Sure, they don’t actually have a factory, but they sure send out chocolates frequently! Sometimes those chocolates come with…
There’s a mysterious hotel that frequent visitors to Starwood’s website might be familiar with if you’ve looked for Bangkok properties over the years. For some time I’ve been watching the proposed timeline for the Starwood Suvarnabhumi (Airport) Golf Resort &…
If you saw my tweets last night you probably saw how frustrated I was. My experience last night is a lesson in how to provide bad customer service, courtesy of the Sheraton JFK airport. Let me share the story with you so…
After you’ve spent some significant time in hotels you start to notice trends. One trend I’ve noticed, and have been thinking about lately, are the TV channel lineups on hotel TVs. I have started to notice that most (not all) but most…
By Plush Adventures On the first Saturday in May, Omaha, Nebraska rolls out the red carpet for the arrival of the Berkshire Hathaway shareholders. For months, I looked for a hotel room for Friday and Saturday night. I could find…
I was very excited to stay at the Westin Times Square this past weekend. It is the second to last Starwood property that I needed to visit to round out my mission of staying in every NYC Starwood property. I…
With a two week business trip to London just around the corner I had to make a decision about where I was going to stay. It’s always tough for me to find a hotel in London that works within my…
A homeless shelter in Glasgow made its way into the UKs top 100 hotels on TripAdvisor after fake reviews boasted about decor and plush facilities. The Bellgrove Hotel, near Celtic Park in Glasgow, houses around 150 men, many with drug and alcohol…
Hotels.com recently published a report highlighting the habits of travelers around the world – specifically – what we steal from hotels! Hotels know that people are going to take certain things, and in fact, some things are meant to be taken….
Earlier this week, Kimpton Hotels & Restaurants “rolled” out a new way to help guests feel great on the road. Newly custom-designed Gaiam yoga mats with a butterfly motif will now be put in every guest-room closet and available for use at no…
Back in December decided to spend a few nights at the brand new – circa two weeks old – W Hotel Bangkok. I love W Hotels and since I’ve stayed at almost every Starwood property in Bangkok (haven’t been to…
A review of “Heads In Beds: A Reckless Memoir of Hotels, Hustles and So-Called Hospitality” by Jacob Tomsky. Perhaps the best, and only good one-liner of the entire book comes on page 14: “hotels are methadone clinics for the travel…
Many of my regular readers, friends and colleagues know that I spend a lot of time in Thailand and since I had a business project in Thailand for the past 2 years, it meant a whole lot of time in…
If you’re watching official coverage of the Boston Marathon Bombings you’ve likely noticed that officials have held press conferences from the Westin Copley Place Boston. In the wake of many tragedies, hotels have lent support as staging areas for officials,…
Believe it or not, this past weekend was my very first stay at a Hyatt in the United States. Yep, I’ve only ever stayed at Hyatt in Korea and Thailand. As a Platinum member of Hyatt’s reward program, my expectations…
Details about Starwood’s Q2 have been posted on their website – Earn double Starpoints® on all eligible stays from May 1 through July 31, 2013, at more than 1,000 participating Starwood hotels and resorts worldwide. Hotels and Resorts Not Participating. Unfortunately for me,…